Project / SaaS product
A reply in seconds, the sale inside the chat.
Turnly Agent — Turnly Agent SaaS Platform
The story of the work.
Turnly Agent is an AI sales agent that answers messages from WhatsApp, Instagram, Messenger, website chat and SMS within seconds, qualifies the lead and books the appointment inside the conversation. We shaped the product, its brand and its website as a SaaS.
01Need
A customer who messages does not wait. Every late reply is a lost sale, yet a small business has no team to sit on messages around the clock. Rule-based chatbots stall at a pricing question or an objection.
02Idea
Not a chatbot but an agent that sells an outcome. An AI that speaks in the brand’s voice and the customer’s language, handles objections and pricing questions, and completes the booking and payment step without leaving the chat.
03Execution
We brought five channels into one inbox and added Google Calendar, payment links, CRM, webhook and API connections. The agent understands images, voice notes and video, remembers past conversations and sends campaigns and follow-ups. The website includes a revenue calculator, use cases, a reseller section for agencies, three pricing plans and a 14-day free trial. Data is kept encrypted on EU servers.
- channels in one inbox
- or less average reply time
- to go live
- free trial
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